Returns & Quality

Every Sara Sajeeda piece is checked before it’s sent to you. If something isn’t right — a fault in the fabric or stitching, or the wrong item — we’ll make it right.

You may request a return or exchange within 14 days of receiving your order. Exchanges for a different size are subject to stock availability.

• Items must be unworn, unwashed, and unaltered, with all original tags attached.
• Items should be returned in their original packaging where possible.
• We may decline returns that show signs of wear, perfume, makeup, or damage not present at delivery.

• Sale and clearance pieces (unless faulty).
• Items marked “Final Sale” on the product page.
• Custom or altered orders.

If you receive a faulty or incorrect item, contact us within 7 days of delivery with your order number and a photo of the issue. We’ll cover return shipping and send a replacement or full refund — your choice.

Approved refunds are issued to your original payment method via Stripe, typically within 5–10 business days of us receiving the returned item. For change-of-mind returns, return shipping is the customer’s responsibility; for faulty or incorrect items, we cover it.

Email [email protected] or use our contact page with your order number and reason. We’ll guide you through the next steps.